CANCELLATION POLICY

In the event of cancellation of tour/travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

  • 60 days prior to arrival: 10% of the Tour/servicecost
  • 45 days prior to arrival: 20% of the Tour/servicecost
  • 15 days prior to arrival: 25% of the Tour/servicecost
  • 07 days prior to arrival: 50% of the Tour/servicecost

LESS THAN 72 HOURS OR NO SHOW: NO REFUND

In case of Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).

SOME CANCELLATION AND REFUND POLICIES ARE OUT OF OUR TENDER

Refund for hotel payment will follow the hotel’s cancellation policy Flight tickets cancellations will follow the airline’s company policy. In case you cancel the trip after commencement, the refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility for a refund.

OUR LIABILITIES & LIMITATIONS

Please note that after the finalization of the Tour/Service cost, if there are any hike in entrance fees of monuments/museums, taxes, fuel cost or guide charges by Government, the same would be charged as extra.

LAW & JUSDICTION

For all complaints, suits, claims, or disputes of whatsoever nature relating to any products offered by The Travel Planners, will be under the exclusive jurisdiction of the Court of the country.

TERMS AND CONDITION

  • Bookings will be done according to country passport or valid national identity.
  • Quotations are provided without confirmed reservations in airlines or hotels. Booking is processed upon acceptance of the quotation and deposit of the advance amount.
  • Base category rooms will be booked unless specified otherwise. Unavailable rooms will result in booking at a similar or higher category with the price difference payable by the guest.
  • Date amendments in air tickets are treated as cancellations with new tickets issued at applicable fares. Cancellation charges apply as per airline policy.
  • Amendments to date or itinerary must be communicated in writing, subject to availability. Cancellation policy applies.
  • No refunds for unutilized services in tour packages.
  • Full payment is required upon arrival.
  • Tour operator may change route or itinerary if necessary.
  • Violation of company policy or misbehavior with staff may lead to cancellation without refund.
  • Early check-in and late check-out payments are settled directly with the hotel by the guest.
  • Guests are responsible for their belongings. The company is not liable for any loss.
  • Company is not responsible for delays, alterations, or expenses due to natural hazards, flight cancellations, accidents, etc.
  • AC may not function in hill areas or stopped/parked vehicles.
  • Some hill areas may prohibit driving after sunset and playing music for safety reasons.
  • Multiple visits to specific places should be mentioned in advance.
  • Company reserves the right to provide a similar vehicle if the booked car is unavailable.
  • Guests may need to cover their own costs for parking areas distant from sightseeing spots.
  • Vehicle usage is limited to specified routes and city limits unless otherwise stated in the itinerary. Additional sightseeing must be arranged with the company.
  • Management reserves the right to cancel services without refund until full advance payment is received and accepted.
  • The company may change service features or functionality without notice.
  • Acceptance of the quotation implies acknowledgment of package information, and agreement with booking terms, payment, and cancellation policies, confirming suitability to budget and requirements.

DATA PRIVACY STATEMENT

At Change Holidays Planner, we take your privacy and the security of your personal information very seriously. We are committed to ensuring that all data provided by our users is handled with the utmost care and in accordance with applicable data protection laws.

Any data collected during your interactions with our website, including but not limited to your name, email address, contact information, and any other details provided, will be used solely for the purpose of fulfilling your requests, providing you with the services you have requested, and enhancing your overall experience with us.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your data will only be disclosed to authorized personnel within our organization who need access to it in order to carry out their duties.

We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL encryption to ensure the safety of your information during transmission.

If you have any questions or concerns about our privacy practices or the security of your data, please don’t hesitate to contact us. “Your privacy is our priority. Rest assured, all data registered with us will be kept safe and secure, never to be misused.”

Change Holidays Planner Private Limited

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