CANCELLATION POLICY

In the event of cancellation of tour/travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

  • 60 days prior to arrival: 10% of the Tour/servicecost
  • 45 days prior to arrival: 20% of the Tour/servicecost
  • 15 days prior to arrival: 25% of the Tour/servicecost
  • 07 days prior to arrival: 50% of the Tour/servicecost

LESS THAN 72 HOURS OR NO SHOW: NO REFUND

In case of Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).

SOME CANCELLATION AND REFUND POLICIES ARE OUT OF OUR TENDER

Refund for hotel payment will follow the hotel’s cancellation policyFlight tickets cancellations will follow the airline’s company policyIn case you cancel the trip after commencement, the refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility for a refund.

OUR LIABILITIES & LIMITATIONS

Please note that after the finalization of the Tour/Service cost, if there are any hike in entrance fees of monuments/museums, taxes, fuel cost or guide charges by Govt of India, the same would be charged as extra.

LAW & JUSDICTION

For all complaints, suits, claims, or disputes of whatsoever nature relating to any products offered by The Travel Planners, will be under the exclusive jurisdiction of the Court of Kerela.

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